On several of my last vRealize projects, I’ve had the challenge (one of many 😉 ) of getting direct access from the vRealize Business (vRB) to the internet to retrieve the latest vRB reference database from the VMware servers. There is a manual way to do this, but this involves opening a SR, sending them the though vRB created file and waiting for VMware support to reply with the updated file. It works but it takes some time and effort also from VMware support.
But now VMware came up with an improved way to update the vRealize Business reference database : https://vrb-hub.vmware.com/manualupdate
Update vRealize Business reference database process
Open the vRealize Automation (vRA) portal and log in to the portal with credentials that has “Business Management Administrator” rights. Then open Business Administration -> Business Management -> Update Reference Database.